Packing Service, Inc. Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form. When you contact us, such as for an estimate on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, and phone number information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience

your information helps us to better respond to your individual needs
To improve our website

we continually strive to improve our website offerings based on the information and feedback we receive from you
To improve customer service

your information helps us to more effectively respond to your customer service requests and support needs
To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
To send periodic emails

The email address you provide for order processing will only be used to send you information and updates pertaining to your order

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access any form that uses your personal information.

What's the process of booking a job with PSI?

We first collect all the necessary information about the services required, then we provide a guaranteed flat rate quote. If the customer chooses to book the quote we then collect the addresses, contact names, phone numbers, and credit card info. Once we have all this information we provide our agreement/contract for the customer to approve and confirm the job. We charge the nonrefundable deposit once we receive this authorization and then send a confirmation for the booked job; we always call the day before the job to confirm. Once the customer confirms that the job will move forward, we charge the nonrefundable balance on the same day.

Do we provide any refunds?

All payments/deposits/balances are NONREFUNDABLE. Before we book a job we provide you the contract/agreement, and once it's booked we don't refund for any kind of reason, no matter what. If a dispute arises, we will forward the case to our collection agency and will charge a $1500,00 fee to provide the case to them and the customer will pay for it. If payment is not received the collection agency will file it to the 3 credit bureaus and it will stay on the credit report until you will pay all balances.

Third party links?

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.